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In our vision, KMC will be :-
 Efficient
and effective - providing service to its customers
in a professional, economical, timely, useful and helpful
manner.
Equitable -
assuring service to all its citizens including the vulnerable
and deprived groups in a fair, just and reasonable manner.
Citizen
responsive - developing a sense of involvement and
participation in all its stakeholders by pro-actively
addressing their concerns and providing complete customer
satisfaction.
Financially
sustainable - reducing KMC’s dependence on state
funds by optimising and efficiently managing its revenues,
and
Transparent -
providing an accountable and transparent civic administration
for the benefit of external users as well as internal
employees.
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