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Capacity Building Programme (CBP) :: FAQs
1. What is the Capacity Building Programme?
2. Why build Capacity?
3. What was the need to build capacity?
4. What are its contents? Who are the partners?
5. Who is the implementing Agency?
6. What are the expected Benefits of this programme?

1. What is the Capacity Building Programme?
The Kolkata Environmental Improvement Project (KEIP), funded by the Asian Development Bank, included as one of its five components, a Capacity Building Programme (CBP) for the Kolkata Municipal Corporation. The CBP is aimed at improving the overall efficiency of KMC, ultimately leading to sustainable and equitable provision of urban services in the city. The Department for International Development (DFID), Government of U.K, agreed to provide £28.3m million over a six-year period to implement the CBP.

2. Why build Capacity?
To enhance the ability to ‘manage the delivery of urban services to the citizens of Kolkata in a sustainable & equitable manner’

3. What was the need to build capacity?
a.High level of Complexity: KMC, with a total area of 187 sq. kms and housing a population of 4.6 million is the largest urban local body in West Bengal and also one of the largest in India.

b.Historical Background: The city had witnessed a major degradation of its environment since independence in 1947, when a major influx of refugees from Bangladesh threw the city services completely out of gear. The city has since then found it difficult to keep pace with the increasing population and its demand for services. Today Kolkata suffers from severe environmental problems with 26 - 30% of households in the KMC area living in Bustees, and a significant proportion living below the poverty line.

c.Kolkata environment improvement programme (KEIP): Under this project major infrastructure investments are being done in roads, sewerage & drainage, water supply and solid waste management. In order to sustain and continue the initiatives undertaken by the KEIP team, a need for capacity building within KMC was envisaged.

d.Low Financial Strength: Due to its low financial capacity, KMC found it increasingly difficult to allocate sufficient resources for improved service delivery; and pro-poor expenditure was one of the first areas to be adversely affected.


Capacity building and sustainability was therefore not a choice for KMC and rather an imperative for regeneration & an improved quality of life for its citizens.


4. What are its contents? Who are the partners?

CBP001 Organisational Development
A.F.Ferguson (AFF)
CBP002 Computerisation
Tata Consultancy Services (TCS)
CBP003 Public Relation & Communication
CBP004 Geographic Information System
Tata Consultancy Services (TCS)
CBP005 Program Management
Change Management and Governance
Social Inclusion
Urban Planning
KPMG Advisory Services
CBP006 Resource Mobilisation and Improved Financial Management
ICAI-Accounting Research Foundation (ICAI-ARF)

5. Who is the implementing Agency?
A core team has been formed within KMC, which is called the Capacity Building Cell. Nodal officers have been nominated for all the above modules. The CB Cell is headed by the Capacity Building Programme (CBP) Manager.

6. What are the expected Benefits of this programme?
The CBP by the end of the project (6 years) is expected to result in -

    Social benefits which would include improved access to better services, greater participation in urban planning and service delivery, reduced corruption, greater access to information and a more equitable tax regime.

    Environmental benefits which would include lower health risks, improved quality of water, improved air and lower noise pollution, better sanitation and reduced solid waste on the streets.

    Institutional improvement with effective decentralization, greater inclusion of the poor, better utilization of human resources, improved efficiency and image building.

    Financially reduced dependence on state government funds, increase in the own revenues of KMC, access to external funding sources and development of strategic partnerships with the private sector for cost-effective service delivery.

Repeating history – “What West Bengal does today, India thinks tomorrow”