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The objective of these centres is to provide multiple services to the citizens of Kolkata under one roof, where they can pay their bills, property tax, license fees & renewal, etc. Establishing these e-Kolkata centres is an important milestone in the ongoing e-governance program that KMC had taken up since 2005. Introduction of bar coded bills had made the bill payment process very simple; it reduced the time taken by the data entry operator and there’s no possibility of any errors. The computers at these centres are connected to the KMC Head Quarter through KMC-Net, all the data are stored in the central server, hence offering a very high security to citizen’s vital and confidential information. Currently the services offered are: Assessment (PD Bill,FS Bill & LOI), License (New & Renewal), Building, Water Supply , Drainage , Advertisement (LUC & Non-LUC paying), Amusement (Renewal), Market, Parking, Survey & Estate, Bustee, Parks and Squares, MAT, Engineering , Birth Certificates and Grievance registration system.
These centres have multiple counters, one of the counters being dedicated for issuing Birth Certificates. These centres are also equipped with drinking water facility, comfortable seating arrangement in the air conditioned waiting lounge, Large screen LCD television sets, etc. The citizens visiting the centre need to collect a token from an automated machine and wait till his/her token number is displayed at the large electronic display board with counter number.
List of e-Kolkata Citizen Service Centres
1. P-187, C. I. T. Road, Kankurgachi V. I. P. Market, Kolkata – 700 054, Ward – 33
2. 28A, K. N. Sen Road, Kasba, Kolkata – 700 042, Ward – 67
3. 11, Belvedere Road, Kolkata – 700 027, Ward – 74
4. 212, Rashbehari Avenue, Kolkata – 700 019, Ward – 68
5. 516, D. H. Road, Kolkata – 700 034, Ward – 130
6. Baghajatin Market Complex, Unit 2, Raja SC Mullick Road, Kolkata - 700 092, (Beside RAKTAKAMAL CLUB)
7. 79, Bidhan Sarani, Kolkata - 700 006, Ward – 11
8. 56/1 Raja Rajballabh Street, Kolkata - 700 003, Ward - 8
9. Sakher bazar Super Market Basement(Br-XIV),42,D.H Road Kolkata - 700 008
10. 104, Rashbehari Avenue Kolkata - 700 029, Borough - VIII
11. 156, AJC Bose Road Kolkata - 700 014
List of other Common Collection Centres
1. CMO Bldg., 5, S.N.Banerjee Road, Kolkata-700013
2. 10, B.T.Road, Kolkata-700002
3. 22, Surya Sen Street, Kolkata-700012
4. New Alipore Market Complex, Beside Durgapur Bridge
5. 180, N.S.C. Bose Road, Kolkata-700040
6. 28, Prince Anwar Shah Road, Kolkata - 700033
7. K.M.C. Super Market, Santoshpur Avenue, Kolkata-700075
8. E/3, Circular Garden Reach Road, Kolkata - 700024
9. Joka II-(CCC), Diamond Park, Kolkata - 700104
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